We will also ask you to provide personal information, but you’ll always be able to opt out. If you give us personal information, we won’t do anything evil with it.
Userstand makes available services include our web sites (http://userstand.com (the “Site”)), our blog, our API, and any other software, sites, and services offered by Userstand in connection to any of those (taken together, the “Service”). It is Userstand’s policy to respect your privacy regarding any information we may collect while operating our Site.
Like most website operators, Userstand collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Userstand’s purpose in collecting non-personally identifying information is to better understand how Userstand’s visitors use its website. From time to time, Userstand may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Userstand also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Userstand does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below. We may also collect and use IP addresses to block users who violated our Terms of Service.
Certain visitors to Userstand’s websites choose to interact with Userstand in ways that require Userstand to gather personally-identifying information. The amount and type of information that Userstand gathers depends on the nature of the interaction. Userstand collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Userstand. Userstand does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Service-related activities.
Additionally, some interactions, such as posting a comment, may ask for optional personal information. For instance, when posting a comment, may provide a website that will be displayed along with a user’s name when the comment is displayed. Supplying such personal information is completely optional and is only displayed for the benefit and the convenience of the user.
Userstand may collect statistics about the behavior of visitors to and users of the Service. For instance, Userstand may monitor the most popular parts of the Userstand Site. Userstand may display this information in the aggregate publicly or provide it to others.
In addition, Userstand may, from time to time, collect certain personal information from you, your use of the Services, and/or the users of your website, such as your user churn rate, your financial data and revenue, your conversion rates and other metrics (your “Data”). Userstand may publish and display your Data in the aggregate to the public through our Site or on our blog, e.g. by publishing a report on average churn rates on the Site. However, all Data is only used and published in the aggregate which means that any published Data will not identify you, your website, your company or your users, or link you to the published information in any way. If you wish to opt out of the publication of your Data, please contact us as firstname.lastname@example.org.
Userstand may also use third party analytics providers and products, such as Google (collectively, “Third Party Providers”), to obtain, compile and analyze information (that may include personally-identifying information) about how users are using and interacting with Userstand and/or the Services. Such information is compiled in the aggregate and anonymized (i.e. the aggregated data will not personally identify users in any way) and provided to Third Party Providers for analytics purposes only (e.g. obtaining statistics and other information about how users are using and interacting with Userstand). These Third Party Providers may use a variety of established or new technologies or tools (including, without limitation, cookies, web beacons, HTTP cache, local shared objects and persistent identifiers) to recognize your computer or device and/or to collect or compile this information. You understand and acknowledge that Userstand has no control over the technologies, tools or practices of the Third Party Providers providing analytics products and services to Userstand.
Userstand does not disclose personally-identifying information other than as described below.
Userstand discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Userstand’ behalf or to provide services available at Userstand’ Site websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Service, you consent to the transfer of such information to them. Userstand will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Userstand discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Userstand believes in good faith that disclosure is reasonably necessary to protect the property or rights of Userstand, third parties or the public at large. If you are a registered user of the Service and have supplied your email address, Userstand may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Userstand and our products. We primarily use our website and blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Userstand takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Userstand, or substantially all of its assets, were acquired, or in the unlikely event that Userstand goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Userstand may continue to use your personal information as set forth in this policy.
Userstand uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. You understand that although you retain full rights to your data, it may be stored on third party storage and transmitted through third party networks.