Remote UX Research without the grunt work.

Recruit participants (automatically)
Capture user research sessions
Synthesize and visualize findings

Here is just a sample of the pain you have to go through:

Turning research into insights is crazy tedious

You need to identify, screen and reach out to participants – and do it regularly
You need to take good notes while observing the participant
You have to put (who said copy-paste?) your notes in the right place
You need to review all your notes, sometimes forgetting the original context
You have to sort the notes into themes and tags

Of course, it's way harder if you are taking your notes on paper or using different supports at the same time: post-its, notepads, Word docs etc. Gets messy real quick.

Userstand lets you focus on what really matters

Never lose eye-contact with your participant anymore
Don't copy-paste your notes from your notebook or app A to app B
Don't wonder which participant said that specific thing and when
Don't copy-paste again to analyze and synthesize your notes in Excel
Don't count manually how many times each theme came up in the research
Don't get overwhelmed by your data

Synthesize and visualize your findings way faster

Take notes in real-time really fast

Just hit ENTER to note an interesting moment and avoid losing focus on the participant during the session. With datalogging, simply type "b" to tag your note with "Bug" or type "u" for "Usability issue". Every note you take is timestamped so you can get back to the exact moment easily, and edit your note if needed.

Organize your notes into questions, tasks and tags

Edit your real-time notes and add new notes when reviewing your video recordings. Group your notes into questions, tasks and tags to get them automatically sorted and displayed on an online post-it board.

Visualize your findings with an online post-it board

Userstand's synthesis board is automatically built from the questions, tasks and tags you attach to your notes. It is flexible, durable and shareable online. You can share a link to the entire board or to a specific question, tasks, tag or note, with the timestamped video clip.

Put your participant recruitment on autopilot

Just send a link

Record user testing sessions, moderated and unmoderated, by sharing a link. Capture the audio, the face and the screen of your participant. Everything's done in the browser (Chrome and Firefox), no desktop software required. You can also work on mobile websites with Userstand's dedicated iOS and Android participant apps.

Recruit qualified participants automatically

Forget paid testers. Your real customers are probably not trying to make a few bucks online by testing websites all day.

With Userstand, automatically send daily emails with a simple Gmail account to recruit qualified participants from your audience without hassle or spending big bucks.

We integrate with Mailchimp, Drip and Intercom. Choose the revelant list, tag or segment, write a message with your project's link and you are done.

Simple plans with friendly prices

Solo plan Solo

Growth Small Team

Rocket Large Team

Solo plan Solo
2 hours of recording / month
All features
Unlimited users
Growth Small Team
12 hours of recording / month
All features
Unlimited users
Rocket Large Team
30 hours of recording / month
All features
Unlimited users

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